Frequestly Asked Questions

'Ello Martians ! Here are a few frequently asked questions. If you do not see your question answered here, please feel free to email the folks at mission control here -> MCTRL

QUESTIONS... AND STUFF

Exchange
Policy

Contact us within 7 days of receiving and ship within 14 days of delivery. Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Otherwise, unfortunately, since precautions are taken to prevent bending and water damage, we are not responsible for mishandled items nor for lost or delayed packages.
Unfortunately at the moment, we do not accept exchanges.

WHAT ITEMS CAN BE RETURNED OR EXCHANGED ?

Unless the item arrives with a manufacturing defective (this does not include USPS mishandle), there are no exchanges.

No exchanges or returns on:

custom orders (commissions)

 prints
digital downloads

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ?

Once shipped most domestic orders take anywhere in the US from 5 to 10 business days to arrive depending on the efficiency of your local postal service.

Due to the on-going COVID situation, you may experience minor delays.

WHAT MAIL CARRIER IS USED ?

To keep low costs the USPS is used.

DO YOU ACCEPT ORDERS OUTSIDE OF THE US ?

Not at the moment, but we are working on it !